RESCHEDULE & CANCEL INSTRUCTIONS

CANCELLATION & RESCHEDULE POLICY

Please be mindful of our CANCELLING & RESCHEDULING POLICY.

CANCELLATION & RESCHEDULING

To avoid penalties, we require at least 3 hours of notice for cancellations and rescheduling using your online member account. After this window, rescheduling is no longer available, and you will be charged a $10 late cancelation fee. No-shows are charged $20.

Cancellations are permissible up to 1 hour prior to the start of the class. After this timeframe, they will not be permitted, and you will be marked as a no-show and charged accordingly.

Cancellations must be processed through your Member account. Verbal, text, or email correspondence with the Studio, teachers, or members does not constitute a valid cancellation. You are required to be logged into your Member account to cancel any classes that you are unable to attend.

RESCHEDULING

You may reschedule up to 3 hours before the initially booked class time. After this window, rescheduling is no longer be available.
You may reschedule using your Member Account (website only).
Rescheduling can not be submitted via phone, text, or email.

TO CANCEL A CLASS

Follow the steps above and select CANCEL in step #6. If the option to cancel is no longer available, the window for canceling is closed.